Business Ops Specialist
Business Ops handles the operational glue — onboarding new clients, drafting invoices, maintaining SOPs, keeping the company filing cabinet tidy. It is the role you hand most chief-of-staff work to.
What this specialist produces
- Client onboarding packs
- Invoice and statement drafts
- SOPs and runbooks
- Filing-cabinet hygiene reports
How autonomy is handled
Drafts only — outbound communication and sent invoices always pass the owner first.
Most often paired with
The CEO frequently delegates upstream and downstream work to: ceo, finance, customer-success. See the full roster on the specialists index.